Pol88 is committed to protecting the privacy and security of your personal data. This document transparently explains how we collect, use, and safeguard your information.
This is not just a policy on paper – it reflects how we actually operate to protect your data every day.
All data transmitted between your device and pol88's servers is protected by banking-grade 256-bit SSL encryption, ensuring your information cannot be stolen or intercepted.
Pol88 has never and will never sell members' personal data to any third party for marketing or any other purpose without your consent.
You have the right to access, correct, or request deletion of your personal data from our systems at any time in accordance with the established procedures.
Your data is stored on servers protected by multi-layered access control systems, firewalls, and 24/7 continuous security monitoring.
The pol88 Privacy Policy complies with the Malaysia Personal Data Protection Act (PDPA) 2010 and applicable international compliance requirements.
In the event of any security incident involving your data, pol88 will notify you within the timeframe required by applicable law.
Important Note: This Privacy Policy ("Policy") describes how pol88 collects, uses, discloses, and protects your personal information when you use our platform. Please read it carefully. By registering or continuing to use the pol88 platform, you agree to the practices described in this Policy.
Pol88 ("we", "Platform") respects the privacy of every user who uses our services. This Privacy Policy applies to all information collected through the official pol88 website, the pol88 mobile app, and all our official communication channels including customer support via live chat.
We comply with the Malaysia Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. Our primary goal is to ensure your data is handled responsibly, used only for legitimate purposes, and protected from unauthorised access.
If you have any concerns about how we manage your data, you may contact our support team or refer to the FAQ for quick answers to frequently asked questions.
Pol88 collects information necessary to provide a secure, compliant, and fully functional service. The following are the categories of data we collect:
When you register a pol88 account, we collect basic information such as your full name, date of birth, email address, phone number, and preferred payment method details. This information is required to comply with KYC (Know Your Customer) and anti-money laundering regulations.
As part of the KYC process, we may require a copy of your identification documents such as a Malaysian identity card (MyKad) or passport. These documents are used solely for identity verification purposes and stored with secure encryption.
We record data related to your activity on the platform, including game history, deposit and withdrawal transaction records, session times and duration, and your game preferences. This data helps us improve the user experience and fulfil compliance reporting requirements.
Our platform automatically collects certain technical information when you access the platform, including IP address, device type and operating system, browser type and version, and cookie information as described in Section 5.
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, MyKad | KYC & verification |
| Contact | Email, phone number | Communication & Security |
| Financial | Payment method, transaction records | Payment processing |
| Activity | Game history, session logs | Service improvement |
| Technical | IP address, device type, cookies | Security & analytics |
Data collected by pol88 is used for the following purposes only:
Pol88 will not use your data for any purpose beyond those stated above without first obtaining your consent.
Pol88 does not sell, rent, or misuse your personal data to third parties. However, under certain limited circumstances, we may need to share data with the following parties:
We work with trusted third-party providers to deliver certain services such as payment processing (DuitNow, Touch 'n Go eWallet, Boost, GrabPay), anti-fraud services, and technical infrastructure. All such providers are bound by strict confidentiality agreements and may only use your data for purposes we specify.
Pol88 will disclose required information to the relevant authorities when mandated by law, court order, or a legitimate official investigation. In such cases, we will notify you of the disclosure unless prohibited from doing so by law.
Pol88 has never and will never sell, rent, or share your personal data for third-party marketing purposes without your explicit consent. This is an absolute and unchanging commitment.
The pol88 platform uses cookies and similar tracking technologies to enhance user experience and ensure platform security. Cookies are small text files stored on your device when you browse our platform.
You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the pol88 platform.
Protecting your data is pol88's top priority. We continuously invest in security infrastructure to keep your data safe at all times:
While we take all reasonable security measures, no system can be guaranteed 100% secure. You are also responsible for protecting your account by using a strong password and not sharing your login credentials with anyone.
Pol88 only retains your personal data for as long as necessary for the purposes stated in this Policy or as required by applicable law. Generally:
When data is no longer needed and there is no legal obligation to retain it, pol88 will securely delete or destroy that data.
Under this Privacy Policy and applicable law, you have the following rights regarding your personal data:
You may request a copy of the personal data we hold about you at any time.
You may request that we correct any inaccurate or incomplete data.
In certain circumstances, you may request deletion of your data subject to legal requirements.
You may object to the processing of your data for specific purposes such as direct marketing.
To exercise any of the rights above, please contact the pol88 customer support team. We will process your request within a reasonable timeframe and notify you of the action taken.
The pol88 platform is strictly for users aged 18 and above. We do not knowingly collect personal data from minors. If we become aware that data has been collected from someone under the age of 18, we will take immediate steps to delete that data and close the relevant account.
If you believe a minor has registered an account on our platform, please contact our support team immediately so that appropriate action can be taken.
Pol88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology used. Any significant amendments will be communicated to you via your registered email or an in-platform notification at least seven (7) days before the changes take effect.
The "Updated" date at the top of this document will always reflect the date of the current version of this Policy. Continued use of the pol88 platform after any changes take effect constitutes your acceptance of the amended policy. We encourage you to review this Policy periodically.
For any further inquiries about our privacy policy, how we handle your data, or to exercise your rights, please refer to the FAQ or contact our support team directly. You can also read our Terms & Conditions to fully understand the terms of use for the pol88 platform.